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The purpose of this paper is to review recent studies published from 2007 to 2015 on tourism and hotel demand modeling and forecasting with a view to identifying the emerging topics and methods studied and to pointing future research directions in the field.

Articles on tourism and hotel demand modeling and forecasting published mostly in both science citation index and social sciences citation index journals were identified and analyzed.

This review finds that the studies focused on hotel demand are relatively less than those on tourism demand. It is also observed that more and more studies have moved away from the aggregate tourism demand analysis, whereas disaggregate markets and niche products have attracted increasing attention. Some studies have gone beyond neoclassical economic theory to seek additional explanations of the dynamics of tourism and hotel demand, such as environmental factors, tourist online behavior and consumer confidence indicators, among others. More sophisticated techniques such as nonlinear smooth transition regression, mixed-frequency modeling technique and nonparametric singular spectrum analysis have also been introduced to this research area.

The main limitation of this review is that the articles included in this study only cover the English literature. Future review of this kind should also include articles published in other languages. The review provides a useful guide for researchers who are interested in future research on tourism and hotel demand modeling and forecasting.

This review provides important suggestions and recommendations for improving the efficiency of tourism and hospitality management practices.

The value of this review is that it identifies the current trends in tourism and hotel demand modeling and forecasting research and points out future research directions.

The purpose of this paper is to investigate the relationship between service fairness and customer satisfaction, and test the mediation role of customer psychological empowerment in this relationship.

A cross-sectional empirical study is designed to test the research model. Customers of retail bank in South China are surveyed. Regression analysis and structural equation model analysis are done with SPSS 21.0 and LISREL 8.72 separately.

The results indicate that: first, service fairness increases customer satisfaction. Specifically, distributive fairness, procedural fairness and interactional fairness affect customer satisfaction positively and directly, while informational fairness affects customer satisfaction indirectly. Second, customer psychological empowerment fully mediates the relationship between informational fairness and customer satisfaction, while plays a partial mediating role between distributive fairness, procedural fairness, interactional fairness and customer satisfaction. Third, four kinds of service fairness have different influences on three dimensions of customer psychological empowerment.

The findings provide suggestions for managers to improve customer psychological empowerment by treating customer fairly, and to increase customer satisfaction through empowering customer in services, especially for state-owned banks.

It is recognized that service fairness leads to customer satisfaction in marketing literature; however, the empirical research studies about this are rare. This research not only contributes to service fairness theory, but also enriches our understanding of customer empowerment in service process.

The purpose of this paper is to investigate the effect of perceived fit on thriving and reveal the potential moderator and mediator of this effect by drawing on self-determination theory. Moreover, to adapt the research to Chinese contexts, a four-factor conceptualization of perceived fit is suggested.

The paper includes two studies. Study 1 involved a survey that collected data from 531 employees to investigate the relationship between perceived fit and thriving and the moderating role of personal goal commitment. Study 2 consisted of a scenario-based experiment in which 240 university students were recruited to strengthen the main findings of Study 1 and test the underlying mechanisms of the effect of perceived fit on thriving.

Study 1 shows that perceived fit positively relates to thriving, and personal goal commitment plays a moderating role in this effect. In addition, it demonstrates the validity of the proposed four-factor conceptualization of perceived fit in Chinese contexts. Study 2 strengthens the proposition of the positive effect of perceived fit on thriving and identifies the mediating roles of self-determination in this effect.

This paper contributes to the literature on thriving and fit by exploring new antecedents of thriving and extending the dimensions of perceived fit.

In the past two decades, many emerging economies have been witnessed the strong growth of their life insurance industry. While research in the demand for life insurance has attracted much attention since the 1960s, most studies have focused on cross‐country studies or well‐established markets in developed countries. As a result of cross‐national variations in life insurance consumption, it has been argued in the literature that factors shaping the demand for life insurance are complex and varied from one country to another. This paper aims to examine key determinants of the demand for life insurance in China with a view to explaining the rapid growth of the life insurance industry in China since its economic reform in 1978. Empirical investigation using a time series data analysis has shown that the main factors which have influenced people in China to purchase life insurance products are directly associated with the successful economic reform leading people to progress to higher layers of economic security, the increase in the level of education and the change in social structure. However, this research has not found a negative effect of inflation on life insurance consumption, even China experienced high inflation in the mid‐1990s.

Cement industry for both developed and developing countries is important from the economic point of view. It is playing a vital role in economic development of a developing country like Pakistan. However, these industries are posing threat to the environment, human health and plant species. The purpose of this paper is to identify the most critical factors of cement industry that have a negative impact on the environment, human health and plant species in the context of Pakistan.

The factors are categorized into air pollution, noise pollution, soil pollution, human health and plant species. These factors are categorized on the basis of previous literature and environmental safety reports. Air pollution is caused by iron and sulphur while noise pollution is mainly caused by crusher room and rotatory kiln end. The soil is being polluted by zinc and lead while human health and plant species are being damaged by sulphur dioxide and nitrogen dioxide. For the analysis purpose, a multi-criteria decision-making (MCDM) technique, i.e., decision-making trial and evaluation laboratory (DEMATEL) is used.

The result shows that the major cause of air pollution is “sulphur” while “crusher room and rotatory kiln end” are responsible for noise pollution. On the other hand, “mercury” is responsible for causing soil pollution while human health and plant species are influenced by the toxic effect of “nitrogen dioxide.”

The results obtained are specific to cement manufacturing industry of Pakistan and cannot be generalized for any other manufacturing sector.

The proposed methodology shows the most critical factors toward which concertation should be given for mitigating their impact. This study will help the government and the cement industry to focus on all those elements that are the most responsible for causing different types of pollution.

No such work is reported in previous research that proposes a framework using DEMATEL technique for analysis of critical factors of cement industries that have a dangerous impact on the environment and human health, especially in a developing country, like Pakistan.

The purpose of this paper is to investigate Chinese teachers’ attitudes toward performance pay. Specifically, this study examined the extent to which Chinese teachers supported performance-pay programs. The study also examined the effects of these programs on teachers, particularly on their levels of collaboration, work motivation, and job stress.

This research was conducted in a northeastern city of China. Criteria sampling and maximum variation sampling techniques were used to select three schools, representing different characteristics of teacher performance pay (TPP) programs. In all, 150 questionnaires were administered to each of the three schools. The questionnaire contained three parts. Part 1 asked about respondents’ overall attitude toward pay-for-performance in general. Part 2 was composed of 20 closed-ended items asking respondents to rate their levels of agreement with various aspects of implementation of performance pay. Part 3 of the questionnaire comprised open-ended items.

Approximately 48.5 percent of the teachers supported the teacher-performance-pay programs. This indicated a low support of Chinese teachers in comparison to that in some countries. Regarding how teachers’ attitudes toward performance pay are related to teacher characteristics (e.g. teaching experience, professional ranking), the ANOVAs results showed no significant differences in any of the factors. This quantitative result was different from the qualitative result of this study (e.g. veteran teachers complained about the implementation of performance pay). In spite of the differences between quantitative and qualitative findings, some findings from the current study are consistent with those found in western countries.

One limitation of this study was the small sample size for quantitative analyses. Future research should consider a larger sample size to conduct more advanced statistical analyses such as structural equation modeling to examine further the relations among, for example, how much the incentive pay should be, and what proportion of teachers should receive it, the level of teacher stress, their work enthusiasm, and peer relationships. Another limitation of this study was that the qualitative data were collected through open-ended questions of the questionnaire. Future research should interview teachers and principals to obtain richer voices from the teachers.

Very few articles published in Chinese journals surveyed the implementation of TPP. In addition, these few articles were not well-designed from an empirical sense. So far research of teacher opinions about performance pay was a missing area in China’s educational discourse. The present study provides information to non-Chinese readers who are interested in Chinese teachers’ attitudes toward TPP. It is hoped the present study adds knowledge to the literature of TPP from the perspective of Chinese teachers.

This study aims to examine the effect of ownership structure on financial performance of commercial banks in Kenya.

The data were collected from audited financial statements of 39 commercial banks in Kenya for the period 2009–2020.

Regression results found evidence of ownership structure explaining commercial banks’ financial performance. The results found a negative association between state ownership and net interest margin, a negative association between management ownership and net interest margin and a negative association between institutional ownership and return on assets.

Based on the findings, commercial bank management should therefore devise ownership structure policies that are geared toward boosting their financial performance both in the short run and the long run. Second, this study recommends a minority shareholding of the state in commercial banks to deter political interference, protect investors’ wealth from erosion and allow the majority shareholders to adopt a strong corporate governance mechanism for higher financial performance. Banks with a high percentage of state ownership should consider partial privatization to improve corporate governance practices. Third, banks should adopt a managerial ownership policy limiting the proportion of equity stock held by executives to limit their powers in strategic decision-making. Fourth, this study proposes a percentage limit on the equity stock of an institutional investor to eliminate bureaucracy in strategic decision-making and protect investors’ wealth.

The study finding is meant to inform regulation and operation policies in the banking sector and contribute to the literature on ownership structure, especially in the banking sector.